Misinformation can be an error or a shady sales trick.
Not listening is one of my favorite pet peeves too! ! Really bad sales practice. I bought a video camera that I have wanted for a long time the other day and it was on sale $50 less than I have ever seen it before. So I rushed down to the store and when the guy got it for me, he did just about everything he could to talk me into another camera. I told him that I have been looking at all the research for months and waiting for a price drop. This is it sell me the camera. Took 15 minutes of my time to get what I wanted. Wow! Will I never go back unless there’s a sale again.